Title: SNAP Outreach Program Intern
Dates: The anticipated start date is early June and the end date will be 9 weeks after the start date.
Hours: This position will be 35 hours a week for 9 weeks with some flexibility. Some early evening hours (until 7 p.m.) may be needed as we plan to extend outreach hours for the convenience of our clients.
SNAP (Supplemental Nutrition Assistance Program) is a federally funded program to connect clients with food through an Electronic Benefits Transfer (EBT) card used at grocery stores and other organizations. It is formerly known as Food Stamps. It is locally administered by the State of Connecticut Department of Social Services (DSS).
The SNAP Outreach Program Intern will work with the Foodshare/ CT Food Bank’s SNAP Program Coordinator to assist with the outreach and support of Foodshare/ CT Food Bank’s recent change to our phone centered outreach model. This position requires the handling of confidential documents and professional correspondence to answer client and volunteer questions. The intern will be involved in working with government guidelines, SNAP processing procedures, and office communication and research opportunities. Previous knowledge of SNAP program and its guidelines is a plus but not required.
Internship Responsibilities may include:
The individual in this position will help to maintain tracking of metrics, manage outreach equipment assigned to volunteers, and scheduling of volunteers. The intern will work with Foodshare/ CT Food Bank’s staff to extend our program across the entire state to all counties due to the recent merger of these two food banks.
Upon entering the building all persons are required to have their temperature checked and answer pertinent questions on possible exposure or symptoms. All people entering the building are required to wear a mask at all times when not at their work station (if a desk or individual room setting). When leaving desk, all persons need to wear their mask and maintain at least 6 feet of social distance when encountering others in the building.
In the SNAP outreach department, the ASF Intern will have an assigned desk and office equipment, and, like our SNAP volunteers and staff, will be required to clean and disinfect their area to reduce the spread of germs. When working with clients, we are using a private area or conference room that will also need to be disinfected each time a volunteer/intern/ staff person uses the room for the safety of each of the people helping with clients. During training or working with other staff in close proximity, masks must be worn at all times. If anyone experiences symptoms or suspects exposure, they are to notify the program coordinator, so proper protocol can be followed for any quarantine or HR notifications.
The student will gain excellent hands-on experience working with low income clients, some of whom are in the current position due to the pandemic. The student will gain office skills including communication and writing skills. At the same time, students will learn about the day-to-day operations of a community-based, nonprofit social service agency working with food insecure people in our state. The student will also meet with other departments to learn more about our organization. Additionally, due to our recent merger of the two food banks in Connecticut, the students will also learn about the tasks and opportunities involved in expanding outreach to a statewide audience.
This internship might be particularly relevant for students in the fields of social sciences, public health, public policy, or social work, although all students with an interest in Foodshare/ CT Food Bank’s work to end hunger are welcome to apply.